Disclosure Statement and Privacy Policy
Company Information:
UNLOCK INFORMATION SOLUTIONS CORP.
COMPANY REGISTRATION NO. CS201910465
IPeso, a secure online lending platform, is registered with the SEC and has granted authorization to LINK CREDIT LENDING INVESTORS INC for technical support, management, and operation within the Apple Store.
Disclaimer by LINK CREDIT LENDING INVESTORS INC, the technical service provider:
1. The provision of Information Technology-Based Lending and Borrowing Services constitutes a civil agreement between the Lender and the Borrower, wherein all risks arising from the agreement are the sole responsibility of each party.
2. The Lender assumes full responsibility for credit risk or default; no state institution or authority bears liability for such risks.
3. Operators, with the approval of each User (Lender and/or Borrower), access, obtain, store, manage, and/or utilize User's personal data, including electronic devices (such as smartphones), hardware, software, electronic documents, applications, or electronic systems owned or controlled by the User. The purpose, limitations, and mechanism of data utilization are communicated to the User before obtaining approval.
4. Users lacking knowledge and experience in lending and borrowing are strongly advised against utilizing this service.
5. Loan recipients must carefully consider the interest rate and other associated costs based on their ability to repay the loan.
6. Every instance of fraud is digitally recorded in cyberspace and may be publicized on social media platforms.
7. Users are urged to thoroughly read and comprehend this information before deciding to become a Lender or Borrower.
8. The government, specifically the Financial Services Authority in this context, disclaims responsibility for any violations or non-compliance by Users (both Lenders and Borrowers) against laws, regulations, agreements, or terms between the Provider and the Loan Giver and/or Loan Recipients, whether resulting from intentional actions or negligence.
1. Personally Identifiable Information
When utilizing our Platform, whether through our Website or App, we systematically gather and retain your information (personal information) explicitly provided by you. This process involves seeking your permissions to obtain the necessary information. Our primary objective is to furnish you with a secure, efficient, seamless, and personalized experience and services. This allows us to deliver services and features tailored to your requirements, enhancing the safety and ease of your experience while improving the services we offer. Importantly, we collect personal information deemed necessary to achieve the aforementioned objectives.
In general, you can explore the Website or App without disclosing any personal information about yourself. However, to establish an account on the Website or App, you must furnish essential information required to provide customized services. The information we collect includes, but is not limited to: Name, Email Address, Mailing Address, Phone Number, Contact Number, Emergency Contact, Birthday, Place of Birth, Photo, Payslip, Certificate of Employment, and Other information. Some additional Personal Information may be collected with your explicit consent, such as phone numbers in your contacts application for risk control purposes or location information (IP address, longitude, and latitude) for anti-fraud purposes.
We distinguish between mandatory and optional fields where possible. You retain the choice to abstain from providing personal information by opting not to use a specific service or feature on the Platform.
Additionally, we collect identifiable information (payment card details and transaction histories on the Platform) when you create a free account. Although some sections can be browsed without registration, certain activities (e.g., obtaining loans from third-party lenders) necessitate registration and provision of the mentioned details. The Platform transparently displays the personal information it collects, giving you the option to abstain. However, this may limit the services available to you on the Platform.
2. Accounts List Information
We collect and upload account information from the account management center on your devices, including your Gmail/Facebook/Email account name and type. This data enhances understanding and provides additional means to contact you when needed.
3. Mobile Number and Email Address
Upon signing up, we collect your mobile number and email address to establish a unique identification, ensuring that no unauthorized entity acts on your behalf.
4. Location
Location information is collected from your device to mitigate risks associated with your account.
5. Contacts
In the loan journey, guarantor or co-maker information, selected from the user's contact list, is required. During the form-filling process on our Platform, your contact information is collected to facilitate data autofill during the loan application. This contact data is not used for other services or shared with third parties, except for the guarantor or co-maker's information, which may be used in the event of loan delinquency.
Contact data storage is encrypted and uploaded to our member server at https://appapi.ipeso.ph/ via the HTTPS protocol, with no sharing of this data with third parties.
6. Storage
We require storage information permission to enable the App to upload photos/documents for completing the application form during your loan application journey.
7. Camera
Permission for camera information is required for a seamless experience, allowing you to capture photos of your KYC documents and other required documents during the loan application journey on the App.
8. Other Non-personal Information
Our Platform automatically tracks specific details about your interactions to conduct internal research on user demographics, interests, and behavior. This enables us to gain insights into user preferences, enhance user protection, and improve our services. This aggregated information includes your Internet Protocol (IP) address, the URL connecting your computer to the internet, and related details such as the preceding and succeeding URLs visited (whether on our website or not), computer browser information, and IP address.
Cookies, small data files stored on your computer, are utilized on our website, similar to other lending and online marketplace websites/apps. These cookies help identify you and enhance the user-friendliness of our website. Most browsers allow you to decline cookies, but opting to do so may impact service on certain website sections.
When making a purchase through the website, we collect information on your buying behavior. We retain this information as necessary for dispute resolution, customer support, and troubleshooting, adhering to legal provisions. Personal correspondence, such as emails or letters, sent by you or other users, or third parties regarding your activities on the website, is compiled into a file specific to you.
9. Device Information
The information collected by the app and its usage depend on your privacy controls on your device. Upon installing the app, we store information with unique identifiers linked to the device in use. Data collection occurs during app download and installation, with explicit permissions sought from you. Collected information encompasses unique IDs, operating system details, SDK version, mobile network information, carrier name, SIM Serial, SIM Slot, profile information, installed apps list, and Wi-Fi details.
We collect device information to provide automatic updates and additional security, ensuring your account remains secure. This information also offers valuable insights into your identity as a device holder and behavior, enabling us to enhance services and provide a more personalized user experience.
10. Use And Disclosure Of Your Personal And Other Information
The information collected is accessed, stored, and used to provide and develop services. Personal information is utilized to fulfill service requests, customize user experiences, and enhance overall service quality. If personal information is intended for marketing, opt-out options are provided.
Personal information is used to:
1) Resolve disputes;
2) Troubleshoot problems;
3) Ensure a safe service;
4) Conduct analytical analysis;
5) Measure consumer interest and satisfaction;
6) Inform about offers, products, services, and updates;
7) Customize experiences;
8) Detect and protect against suspicious or illegal activity, fraud, and other criminal activities;
9) Enforce terms and conditions;
10) Improve services, as described at the time of collection.
To continually enhance offerings, demographic and profile data about user activity are collected and analyzed.
11. Use of Your Device Information
Information provided by you is utilized in various ways:
1) Establish identity and verification;
2) Monitor, improve, and administer our Website/Platform;
3) Provide services, including credit profiling for facilitating loans;
4) Design and offer customized products and services through third-party financial partners;
5) Analyze website usage, diagnose technical problems, and maintain security;
6) Send communications and notifications related to requested products or services;
7) Manage our relationship with you and inform about relevant products or services;
8) Conduct data analysis to improve services/products;
9) Comply with country laws and regulations;
10) Conduct KYC for third-party lending partners based on user-shared information;
11) Use user information as permitted by law for financial services from lending partners.
12. Link to Third-party SDK
Our application features a link to a registered third-party SDK that collects data on our behalf. The gathered data is stored on a secure server to conduct a credit risk assessment. We ensure that our third-party service provider implements extensive security measures to safeguard your personal information against loss, misuse, or unauthorized alteration.
13. Changes in This Privacy Policy
IPeso reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. In case of changes, we will update the Privacy Policy on the Website. Once posted, these changes are effective immediately, unless stated otherwise. We encourage you to periodically review this page for the latest information on our privacy practices. Continued access or use of the Services constitutes your acceptance of the changes and the amended Privacy Policy.
14. Accessing Your Information / Contacting Us
At any time, users can choose to edit/modify or delete/withdraw any Personal Information shared for the use of the Platform. Please note that deleting or withdrawing information may affect the services we provide to you. In case of modification of Personal Information, users will be required to furnish supporting documents related to the change for verification by the Company.
15. Your Privacy Controls
You have certain choices regarding the information we collect and how it is used:
1. Device-level settings: Your device may have controls that determine what information we collect. For example, you can modify permissions on your Android device for access to Camera or Audio permissions.
2. Delete your entire App account.
3. You can also request to remove content from our servers based on applicable law or by writing to our Grievance Officer.
4. We provide you with the right to cancel your account after paying off loan orders. You can submit an account cancellation by clicking the "Mine-Settings-Cancel Account" on the APP. Once you submit the cancellation, we will delete all relevant personal information under your account within 7 days.
16. Security Precautions
The Website/App aims to protect your personal information and maintain its accuracy. We implement physical, administrative, and technical safeguards to protect your information from unauthorized access, use, and disclosure. We use encryption for data in transit, offer security features like OTP verification, and regularly review our information processing practices.
17. Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or content of those linked websites. Ensure you review the privacy policies of each linked website, as their data collection practices and policies may differ from ours.
18. Your Consent
By using the Website/App and providing your information, you consent to the collection and use of the disclosed information in accordance with this Privacy Policy. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
19. Permission to Contact
By providing your contact number, you give us permission to contact you via text messaging, artificial or prerecorded voice messages, and automatic dialing technology, for purposes not prohibited by applicable law. You can contact us to change these preferences. Our contact rights extend to affiliates, subsidiaries, parents, agents, vendors, and anyone affiliated with the owner of any note evidencing a loan.
20. Contact Us
For queries, clarifications, or requests related to personal information, you may contact our Data Protection Officer at contact@ipeso.info or fill out our Contact Us form with the subject "Data Privacy Request."